We use your profile information to contact you about your account or about new Plex functionality and certain Plex news and information. You may opt-out of certain types of communications by editing your account settings.
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For example, if you connect your account to a social networking site and give us permission to publish posts on your behalf, we will do so. Additionally, unless you request or allow us to publish other information, the content of the published posts will be limited to describing your interactions with the Services. The shared information may include metadata about the media such as title, duration, author, cover art, dates associated with the media, and other relevant information and information about the media itself such as resolution, bit rate, format, location, etc.
We use Collected Information related to Personal Content when you provide consent or otherwise request us to do so, as well as when necessary to provide the services you requested. We use Collected Information related to Third-Party Content to allow us and our partners to personalize marketing, advertising, and other content delivered or offered to you. For example, we may use or share Collected Information related to Third-Party Content that is necessary to serve video content and advertisements, including the source of the content, full information about the content including title, device identifiers, timing and location of your consumption, your user information, your IP address, etc.
If we believe that the disclosure is reasonably necessary to a satisfy an applicable law, regulation, legal process, or enforceable governmental request; or b protect or defend the safety, rights, or property of Plex, the public, or any person. In connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or other proceeding involving Plex that includes or requires the transfer of the information.
With third parties to improve and deliver advertising to you on our behalf.
If you request or consent to our sharing of Collected Information with a third party. We may apply automated decision-making to Collected Information to recommend content to you that we think you may be interested in. We will not share with third parties for their use or sell Collected Information about your Personal Local Content. Protection of Your Information In order to help keep your media secure, we partner with DigiCert to provide publicly trusted TLS certificates for end-to-end encrypted connections among all of our servers, Services, and client applications.
For more information, please review our support article on the topic. We have put in place commercially reasonable physical, electronic, and organizational procedures to safeguard and secure the information we collect. For example, password information is stored on our servers and is protected using hashing and encryption technologies. We do not store any of your payment or credit card information on our servers. The data is encrypted and securely stored by an independent company, Braintree, which provides payment-processing services for Plex.
Please review the Braintree Security Policy for more information. Your Information and Terms of Third-Party Products and Services Plex may offer and you may choose to use products or services from third parties in connection with our Services that may contain links to or otherwise interface with third-party websites, products, services, or other technologies. Any such third-party technology may collect information from you or use other services or technologies that collect information from you. Any information collection by these third-party technologies is governed by the privacy practices of those third-party technologies.
Plex does not control and is not responsible for the collection of information by such third-party technologies. Children We do not knowingly collect personal information from children under the age of If we learn that we have collected the personal information of a child under the age of 13, we will take steps to delete the information as soon as possible. International Transfer If you use our services outside of the United States, we may transfer information from that jurisdiction to the United States, where data protection regulations may not offer the same level of protection as in other parts of the world, such as the European Union.
Controlling Your Information You may exercise your rights to access, correct, erase, object to processing, and request data portability where applicable in the following ways: Changing your profile information by accessing the Settings page of the Plex website. Linking or unlinking your account from another account of an external site, such as a social networking website. Deleting your account. You may delete your account by selecting the option to delete your account in the Settings page.
We will delete your information without unreasonable delay after receiving the request except that we may retain archived copies of your information as required by law. Contacting Plex support here.
Retention Plex retains personal information you provide to create your account for as long as you maintain an account with us. Your Choices, Including Opt-Out Options You have the following choices regarding how we and third parties use certain information collected from or about you.
Opt-Out from Promotional Communications. Please note that you cannot opt out from receiving all communications from us, including administrative messages, service announcements, and messages regarding the terms and conditions of your account. You can choose to receive push notifications from Plex on your device. Opt-Out Options Page. Options for Sharing What You Watch. We may ask for your consent to have Plex share your third-party media consumption information together with your personal information with our content programmers, service providers, and other third parties.
If we have asked for your consent, we will provide you with a way to view or change your consent preference by updating your account settings. Opt-Out of Playback Statistics. You may choose to opt-out of sharing the playback statistics for Personal Local Content that you store on your personal Plex Media Server by updating your Privacy Preferences. Opt-Out for Digital Advertising. A user can visit www. Withdraw Consent.
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You can withdraw your consent to our processing of personal information by updating your privacy settings , or closing your account. Questions You may contact us with questions and comments regarding this policy via our contact page. Plex Solution Overview. For more information regarding the currently available Plex Solution, please click here. The Plex Solution is provided pursuant to this TOS to individual persons and not entities residing in the countries or regions where Plex makes available its products and services. General Plex Solution Grant.
You may print and download Plex materials and information from the Plex Solution solely for your personal use, provided that all hard copies contain all copyright and other applicable notices contained in or that are required to be displayed with such materials and information and that you or your Authorized User s do not further distribute or disclose such materials and information.
The content layout, formatting, and features or functionality of and online or remote access processes for the Plex Solution shall be as made available by Plex in its sole discretion. You also acknowledge and agree to the following: i Plex has the right to control and direct the means, manner, and method by which the Plex Solution is provided; ii Plex may, from time to time, engage independent contractors, consultants, or subcontractors to aid Plex in providing the Plex Solution or use thereof; and iii Plex has the right to provide the Plex Solution to others. PMS Software Download s.
The right to use the PMS Software is provided as a part of the grant above to use the Plex Solution in accordance with this TOS and subject to the following additional obligations. You may only use the PMS Software on a device or hardware that you own or control and as a part of your use of the Plex Solution or other Plex service.
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You hereby acknowledge that the PMS Software may include or allow integration with certain third-party executable modules that may be subject to additional license terms and conditions. Please click here for more information regarding such modules, but unless otherwise indicated, references to the Plex Solution herein shall include the PMS Software and any integrated third-party executable module s that you utilize.
Content Available Through the Plex Solution. In connection with the foregoing grant to use the Plex Solution, the Plex Solution allows you to view or otherwise access original Plex or third party Content. The availability of such Content may change and not all Content is available in all formats. Use of the Content is subject to the license grant for the Plex Solution, but in addition, shall remain non-transferable and may be subject to additional license grant terms set by the respective third party licensor s.
Third-party Content displayed or accessible through the Plex Solution is protected by copyright and other intellectual property law and belongs to the respective owner s or licensor s. This TOS does not grant you the right to copy further , distribute, prepare derivative works, publicly display, or otherwise use any Content. You are expressly prohibited from engaging in or facilitating the unauthorized sharing or distribution of Content.
Plex Solution Updates. In some instances, you may be required to consent to or to agree to use and implement an applicable Plex Solution Update in a timely manner, including, without limitation, as a means to protect the Plex Solution from unauthorized use, content, or data. If you decline a Plex Solution Update, you may not be able to use or access the Plex Solution in whole or in part , and Plex shall have no responsibility or liability for any continued use. Any such Support that may be made available by Plex, in its sole discretion, shall be subject to separate terms and conditions with Plex.
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